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These are questions from real people like you who want to know just how it all works at WE LOVE TEXAS Web Solutions. If you have your own questions, please feel free to call us 254-629-3278 or toll free at 888-551-3638 and we’ll be happy to help! You can also reach us at howdy@welovetexas.com.

What makes you different from other web design companies?
How long does it take to get my website up and running?
How do I give you the information you will need in order to design my website?
How would we work together on the website, seeing as we are in different cities?
Can I have a shopping cart if I want one?
What kind of website maintenance can I expect?
How many webpages and e-mail addresses will my site have?
How will I be billed for your services?
Do you take design suggestions from other sites that I might like?
What do I get with my membership to WE LOVE TEXAS?
Do you use templates or pre-made sites to build my website?

What makes you different from other web design companies?
WE LOVE TEXAS Web Solutions is literally “Pioneering the Web for Small Businesses™” because we are an all-in-one website service provider. What does that mean for you? Well, most web designers bill separately for website design (average $850 to $5,000 including down payments), for maintenance (charged by the hour), and for search engine registration (often charged quarterly). After paying for all the above fees, you still have to shell out monthly for hosting ($20 - $45 per month). At WE LOVE TEXAS Web Solutions you get all those services for an inexpensive monthly fee with no setup fees or down payments. But we’re different than template-based web design companies, because they give you a cookie cutter site and require you to do your own website management. We create your custom website design, and we handle all aspects of your website...leaving time for you to run your business.

How long does it take to get my website up and running?
Our goal is to have your website working 4 weeks from the date we receive your contract. Of course, we depend on you to get us the content, design ideas, and photos that will be on your site, so it is important that you get your information to us quickly (within 10 days of returning your contract). If you can’t get us your content right away, don’t worry... we will get your temporary website up and running with a webpage containing your business’ contact information. We need all of your content so that we can develop the site completely and to your satisfaction at the four week point.

How do I give you the information you will need in order to design my website?
Once you sign a contract with us, we e-mail, fax, or mail (depending on your preference) a booklet that asks the most pertinent questions we need answers to in order to develop your site. This booklet also has helpful tips for photography and other considerations that are important to your website. Once the booklet is complete, you may either e-mail, fax, or mail it back to us. All text and photos (JPG/JPEG format) need to be sent to us on disk or via e-mail. Note: If you don’t have a digital camera, you can easily get a photo CD made from a standard roll of film at most photo labs.

How would we work together on the website, seeing as we are in different cities?
Our clients are located throughout Texas, and we pride ourselves on developing strong on-line relationships with each of them, no matter where they live. We work with all our clients via phone and e-mail. Generally, you give us your ideas, or else we come up with an idea based on the colors and layout you select. We get an in-depth feel for your personality and business needs. Then, we mock up a layout and e-mail it to you for approval.

Can I have a shopping cart if I want one?
Absolutely. The True Texan and Big Tex Packages come with a shopping cart built in. With the True Texan Package you get to list 100 products, and with the Big Tex Package you get to list 500 products. Each product can have a total of four pictures associated with it. There is no additional charge for this. The Wrangler Package is an informational site used to promote your business and does not include a shopping cart. The Wrangler is most effective for businesses who need a professional web presence, but who do not have products to sell directly over the web.

What kind of website maintenance can I expect?
At your request, we will make up to 50 updates per month to your website with the True Texan and Big Tex Packages. The Wrangler Package comes with 25 website updates per month. These updates do not incur any additional charges and can be used to update your products and information on the site (but not to change the overall design). You also have access to update your website yourself if you choose to do so.

How many webpages and e-mail addresses will my site have?
With the True Texan and Big Tex Packages, you get unlimited webpages. With the Wrangler Package you receive 10 pages, with the option of purchasing more as needed. All packages include unlimited e-mail addresses.

How will I be billed for your services?
You will be billed when your website is completed or 90 days after you sign your contract, which ever comes first. We charge your credit card or draft your checking account on either the 5th, 15th, or the 25th day of each month, according to which day falls closest to the date of your first bill. You can also pay by check for the entire year, which includes a discount.

Do you take design suggestions from other sites that I might like?
Yes. That is a great way to help us get started on the right track. In fact, many creative sources can serve as inspiration for your website. Since we design your site from scratch with custom graphics, it is important to capture the look and feel that best represents you and your business. While we will not duplicate someone else’s work, guiding us in terms of color and “mood” helps us to achieve the site you need and want.

What do I get with my membership to WE LOVE TEXAS?
There are many benefits to being a member of welovetexas.com. They include having your site developed, hosted, and maintained by WE LOVE TEXAS Web Solutions, having your products available to the many visitors of welovetexas.com, having access to the WE LOVE TEXAS opt-in e-mail list, having access to WE LOVE TEXAS advertising, and having the ability to market to people interested in Texas… just to name a few.

Do you use templates or pre-made sites to build my website?
No! All of our websites are custom built for each client. That means a real, live human being creates your web design based upon the the information you provide. (Nor do we outsource any of our graphic work overseas or out of state for that matter.) You'll receive a sample mockup to view and make changes to. After you approve your mockup your website is built.

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